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Member Services Supervisor at Harbord Diggers
Member Services Supervisor
Join one of Australia's largest Club Groups
Be part of an organisation that prides itself on the training, experience and opportunities provided to its workforce
Enjoy a rewarding team environment
Mounties Group comprises of 7 Registered Clubs across Sydney's South West and Northern Beaches and proudly boasts the largest Club membership in NSW with 108,000 members.
The Harbord Diggers Club is currently undergoing a phenomenal transformation building a world class intergenerational precinct. To support the venture, the team is in the process of developing an authentic team who share the same values and champion our vision of a superior customer experience. This is a rare opportunity for an energetic, motivated and committed team player to join our FUN Member Services team.
Is for enthusiastic “entertainers” who enjoy meeting and greeting our Members and guests whilst making a memorable first impression last. Your outgoing, confident and energetic demeanor will assist you with the following duties:
Making ALL Members and guests feel welcome
Providing information to our Members and Guests and directions within the Club
Answering telephone inquiries
Operating a POS & Eftpos terminal
Assist in rostering
Assist in hiring and performance management
Training and developing teams
To be considered for this role, you must have the following:
Superior customer service
Ability to multi-task & remain calm
Outstanding communication skills
Ability to supervise a team and run shifts
Excellent phone manner
Ability to work flexible hours including days, evenings, weekends and Public Holidays
RSA & RCG
About the Benefits...
Be rewarded with above award rates of pay
Enjoy complimentary food & beverage
Free onsite parking
Have your uniforms provided & be paid a uniform/shoe allowance
Limitless training opportunities
If you are a passionate person who is unique, exciting, dynamic and want to start your exciting future at Harbord Diggers, we want to hear from you!
We are not asking for a resume from you. Simply complete the application process by clicking the Apply Now button and we’ll be in touch.
As part of the Mounties Group recruitment process candidates will be required to obtain a medical report from their usual General Practitioner confirming the candidate’s fitness to perform the inherent requirements of the advertised role.