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Member Services (Reception, Concierge)
Freshwater, NSW
  • Join one of Australia's largest Club Groups
  • Be part of an organisation that prides itself on the training, experience and opportunities provided to its workforce
  • Enjoy a rewarding team environment


Who we are


Mounties Group is Australia’s leading group of registered clubs including the iconic Mounties and Harbord Diggers. With a mission to create destinations of choice to people to trust and enjoy; we thrive on being more than a club to the communities in which we operate.


The Harbord Diggers Club has undergone a phenomenal transformation building a world class intergenerational precinct. We are currently looking to grow our team with those who share the same values and champion our vision of a superior customer experience.


The role 


We are seeking a self-motivated, committed and professional team player to be the face of our business.


As the welcoming face of this world class precinct, this role requires someone who can: 


  • Consistently deliver exceptional customer service which makes ALL our guest feel welcomed
  • Maintain legislative requirements including club entry, RSA & RCG standards
  • Provide our customers with friendly informed directions and assistance
  • Up sell and promote club memberships, entertainment and events
  • Process Club memberships
  • Answer Club phone
  • Most importantly – greet everyone with a warm and welcoming SMILE!


Skills & experience

  • Superior customer service
  • Outstanding communication skills
  • Ability to work unsupervised and use initiative
  • An eye for detail and a passion making others feel welcome
  • Ability to work flexible hours including days, evenings, weekends and Public Holidays


About the Benefits...  

  • Discounted meals when on shift
  • Have your uniforms provided & be paid a uniform/shoe allowance
  • Limitless training opportunities


If you are a passionate person who is unique, exciting, dynamic and want to start your exciting future at Harbord Diggers, we want to hear from you!

We are not asking for a resume from you. Simply complete the application process by clicking the Apply Now button and we’ll be in touch.



As part of the Mounties Group recruitment process candidates will be required to obtain a medical report from their usual General Practitioner confirming the candidate’s fitness to perform the inherent requirements of the advertised role. 

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